* At Sampoornamcreations we dont encourage cancellation of orders or refund for orders placed so kindly check before placing an order *
In the rare eventuality you wish to exchange a product, please read our below policies.
- We accept exchanges within 2 working days (from the date of delivery). If 2 days have gone by since the receipt of your order, we cannot offer you an exchange unfortunately.
- Please note, we’ll be unable to process an exchange for sarees once the saree falls and edges have been stitched and the blouse cut .
- In the unlikely event that your package arrives damaged, you should email us at sampoornamcreations@gmail.com with a photo and opening video of the damaged product with the Tags within 24 hoursof receiving your order or whatsapp on +91 9344493645 .
- To be eligible for an Exchange, your item must be unused and in the same condition (with the foldings and tags intact) that you received it. It must also be in their original packaging.
- We strictly don’t accept exchange for colour difference or material feel.
- To initiate an exchange, please write to us at sampoornamcreations@gmail.com or whatsapp on 9344493645 , with complete information - Order Details, the reason behind your intention to Exchange the product .This should be done within 2 days from the date of receiving the products for us to assess, validate and accept or decline a return.
- As soon as we receive the product we will issue a store credit in the form of a Gift Voucher- which will be sent to your registered Email ID or your contact number (via sms). This Gift voucher will contain a coupon code which can be applied during the Checkout/Cart page to adjust with the previously purchased products amount.
NOTE - This Gift Card Code is valid only for 6 Months - post which the code will expire and voided. If you have any queries please reach out to us at +919344493645.
- Sampoornam Creations reserves the right to refuse a return / exchange if found not valid , in which case the relevant reasoning will be provided to you via Email, whatsapp or via a phone call.
- Exchange Saree shipping – Once we confirm the acceptance of Exchange, kindly ship the product back to the following address
Pavithra R
Appaswamy Capella F17 Lumina, No29, Arcot Road, opp Surya Hospital Bharani Colony, Vijayaraghavapuram , Saligramam Chennai: 600093 . Ph: 9344493645
- We will dispatch the exchange product after we receive and accept the original product.
- You will be responsible for your own shipping costs for returning your item(s). Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- For international orders i.e for products shipped to destinations outside India, we are unable to accept any exchange or cancellation requests.
Please note :
- Sampoornam Creations cannot be held responsible for any damage that occurs to the saree/accessories after purchase due to rain, overuse, stains, incorrect cleaning and care, and other normal wear and tear.
- If you have requested falls and edges, and/or saree tassling/ blouse detachment services to your purchased sari, Exchanges are not permitted.
- All products bought at SALE/DEAL PRICE are not eligible for Exchange.
If you have any questions/concerns please reach out to us we will be happy to help and serve you.
Email: sampoornamcreations@gmail.com
Phone No: 9344493645
