Q: Can I wear artificial jewelry daily?
A: Artificial jewelry is best for occasional wear. Daily use may cause fading or tarnishing over time.
Q: How should I store artificial jewelry?
A: Store in an airtight box or a soft pouch to prevent scratches and oxidation. Keep away from moisture.
Q: Will the jewelry lose its shine over time?
A: With proper care, it can last long. Avoid water, sweat, and chemicals to maintain its shine.
Q: Is your jewelry hypoallergenic?
A: Our jewelry is made with high-quality materials, but we cannot guarantee it is hypoallergenic. Those with metal sensitivities should take precautions.
Q: How do I clean artificial jewelry?
A: Wipe gently with a soft, dry cloth after use. Avoid using water, soap, or harsh cleaners.
Q: Do you offer returns or exchanges on jewelry?
A: Due to hygiene reasons, jewelry is non-returnable and non exchangeable unless there is a manufacturing defect reported within 24 hours of delivery.
Q: Do artificial stones or embellishments fall off easily?
A: Our jewelry is carefully crafted, but rough handling or exposure to water and chemicals may loosen stones over time.
Q: Can I shower or swim with artificial jewelry?
A: No, water can damage the plating and cause tarnishing. Always remove jewelry before bathing or swimming.
Q: How long does shipping take for jewelry orders?
A: Orders are processed within 2 business days and delivered within 2 to 10 days, depending on location.
Q: Do you offer customization or resizing?
A: Currently, we do not offer customization or resizing for artificial jewelry.